Your assessment helps us continuously polish our student support ecosystem.
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Evaluation Criteria
Excellent
Good
Average
Poor
Front desk staff were welcoming and helpful
Waiting time and service process were satisfactory
Counsellor addressed all your queries clearly
Counsellor provided suitable course/university guidance
Staff behavior and professionalism were satisfactory
Communication and follow-up support were effective
Office environment was comfortable and professional
Overall service experience met your expectations
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Category
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Service Quality
Staff Support & Behavior
Communication & Guidance
Overall Satisfaction
What did you like most about our service?
Areas for Improvement
Additional Comments / Suggestions
